Track assignee of tasks when manually reassigned

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Tom_153935
Tom_153935 Posts: 76
in Questions

If a user manually re-assigns a task to another user, is there a way to retrieve the id/name of the new assignee?

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  • Jozef_783863
    Jozef_783863 Posts: 331 admin
    edited January 2020
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    Hi @Tom_153935 ,

    I recommend reviewing available Task Fields in the article named Globally Available Fields.

    Task Fields
    https://help.catalytic.com/docs/globally-available-fields/#task-fields

    tasks[“task-name”].assignedTo
    tasks[“task-name”].completedBy

    You can get the task: 1) Original assignee (at the time the action Assigned) and 2) Final assignee (at the time the action Completed).

    This can tell you who first received the task and who last completed the task.

    If you need more details, like all the reassignments for a task, I recommend posting in Ideas.

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