Custom Task Notification
Not all tasks send a notification email. One common case is when an instance owner receives tasks and we try to prevent sending too many emails.
Related Product Enhancement Ideas to Upvote
https://community.pushbot.com/discussion/512
https://community.pushbot.com/discussion/555
https://community.pushbot.com/discussion/444
With Field: Field Formulas, you can get a task ID and construct the task URL. With your task URL, you can then use Email: Send an email. You can find more details on this process pattern below.
Steps explanation:
Your Field Formula should start with a 1 minute delay and a condition. The condition is that the assigned task is open.
The Field Formula and Email should, from a flowchart view, run alongside your the task as shown in the flowchart below. In a larger process, the Field Formula and People Task should have the same dependency.
Please note: The Catalytic API is not officially supported. We would like to prevent changes that can cause a process to break in the event the API changes without notice.
In case you are using Pushbot: Reopen Task and Reset Dependent Tasks please see: https://community.pushbot.com/discussion/635
Comments
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@Jozef_783863 is there more info on this piece? "Not all tasks send a notification email." Which tasks do or do not send notification emails?
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The recommendations above from @Jozef_783863 are for
Assign Task to a Person
action. If you need to retrieve the webform URL from theEmail: Send a Form
action, you can use a field formula (similar to above) but will be the below for the Javascript code:result = run.tasks.find(t => t.taskName === 'insert-task-name-here').webhookID
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@Meghan_550057 This should actually allow you to reconstruct the entire webform URL:
var url = 'https://{{team.teamName}}.pushbot.com/webforms/' result = url.concat(run.tasks.find(t => t.taskName === 'insert-task-name-here').webhookID)
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You're exactly right - thanks @Thomas_937381!
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Dear @Thomas_937381
I have implemented the javascript as per the recommendation in this discussion. But its not working fine for us. i.e webform url is coming as wrong.[IMAGES REDACTED]
( Attached screenshot for your reference.)
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@Rupali_139823 - this worked well for me when I tested it. Could you send an email to [email protected] with the URL of your workflow run where you're seeing the incorrect URL? Our Support Team can help troubleshoot with your specific example.
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