Saved in-progress web forms - auto-populate fields with a custom URL no longer working?
Hello,
With the new feature: "Added web form data to session data to save in-progress web forms"
I am finding that the auto-population of fields by using a custom URL is no longer working. I am referring to the instructions at the following page
https://help.catalytic.com/docs/auto-populate-fields-with-urls/
For example, I have a webform set to open similar to the following:
example.pushbot.com/forms/webform?field-department=sales
When it opens, it does not fill in the indicated field. It is blank.
I am thinking the 'saved' version in the browser is somehow taking precedence and over-riding this?
Answers
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Hi @Kevin_579059,
When the webform is loaded for the first time, auto-populated field values (like you linked to in the help article), will be visible as expected. But once a user changes a field value, their progress is saved and that will take priority over the auto-populated field values if they reload the page.
Are you seeing something different? Also, would you be able to provide your browser and OS?
Thank you!
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Thanks, Jeff. This is the answer I was looking for, that the user-saved progress takes precedence over the auto-populated field values.
A follow-up question: when the webform is submitted, is the webform save progress considered 'cleared' and then if the webform is called with auto-populated fields, it will load with the auto-populated fields? (I could test this on my own....)
Thanks, again!0 -
Yes, the progress is cleared on successful webform submission. After, you will be able to reload the webform with auto-populated fields and see those values as expected.
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