Catalytic does not send email if the recipient & the content is same within an hour
Catalytic does not send email if the recipient & the content is same within an hour.
How do we disable this option. This might result in loss emails to the Business team.
Best Answers
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Hi Praneeth,
you can include the runID into the email body, so the content will be different every time. To not display the runID in the email text itself, you can use Markdown to create a link and use the . as the display text if you use .
Does this help?5 -
@Praneeth_143663 I'll often include the Run Start Date at the end of the subject. This has a couple benefits:
1. Ensures that emails will be sent, even if all other content is the same.
2. Makes it so the emails are separated into different conversation threads in Outlook or Gmail. This is usually preferable for the task-oriented emails sent from Catalytic.
3. It's more readable than Run ID. If you want to make it even more readable, you could use the Dates: Format a date time action with a format likeD/M/Y HH:mm:ss.2
Answers
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Thank you @Veronika_105559 for the suggestion!
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@Praneeth_143663 I did not realize it would display as Markdown in the post itself, so you would want to use
[.]({{run.runID}})for that.1 -
@Veronika_105559 : Yep, I got that. Thank you!
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