find text in a HTML mail

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Elia_321768
Elia_321768 Posts: 17
in Questions

Hi All,
I am trying to extract text from a mail in html format.
I am using HTML parameter of the email trigger as "Text to search" field of "find to text" function but it seems the robot doesn't start and no log are notified
The same thing happen if I use email body as Text to search, it works only if I send a text mail...
Can you help me please ?
Thanks
Elia

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  • Kalin_996882
    Kalin_996882 Posts: 74 admin
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    Hi @Elia_321768,
    Welcome to Community and thank you for your post!

    I found a post that could help with the problem you are experiencing: Which text action should I use?

    If that does not help please let me know. I will reach out over email so we can discuss your question in more detail together.

    Thank you!

  • Elia_321768
    Elia_321768 Posts: 17
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    Ciao Kalin,
    maybe I solved: the problem is not the message format but the length of the message because I tried send the same message cutting a part of it and the robot started though I have just noticed that the text link are read as link and not as text ...
    Anyway it's very strange the robot doesn't log error if the message is too large
    What do you think about ?
    Thanks again

  • Kalin_996882
    Kalin_996882 Posts: 74 admin
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    Hi Elia,
    Thank you for your follow up! I have reached out over email to assist and discuss your specific setup in more detail together.

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