Can you please tell me about the email trigger ?
I am facing problem in starting my bot when i send the mail to email ID i created trigger section.
May be my understanding is wrong about the email trigger.
If you reply with any an explanation it will be a great help.
Answers
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Hello @Ankur_177651!
We have a great help article that explains how the email Trigger works: https://help.catalytic.com/docs/email-trigger/Feel free to have a look and get back to us with any questions that might still be open.
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HI Veronika,
Thanks for the reply, But still problem persist.
Might be the trigger starts, But problem is in my action.
Can you help me to check my action steps ?
Regards
Ankur0 -
Below is the process i am looking to create.
1. person send mail & attachment to trigger mail ID
2. Action Step 1. send a form include test start date to lab & Engineer recipients.
3. Action step 2. once form submitted by Lab ; reply mail goes to the no. of recipients.
4. Action step 3. Send 2nd form of test end date to lab & Engineer recipients with the continue reminder for 30 days
5. Action step 4. once form submitted by Lab ; reply mail goes to the no. of recipients.
6. Action step 5. Send a final notification to attach the final report to Lab & engineer recipients.process end....
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Hi @Ankur_177651,
Generally, the Community is here to help with conceptual building questions.
I will follow-up with you since it sounds like you are stuck getting your workflow to start.
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